F.A.Q

About leh cycling goods

Leh Cycling Goods is run by Manufacturer and Designer Carson Leh and Co-Owner Sandra Ernsberger.  Based in Austin, Texas as a two person team, we create brogue style and custom leather bike seats, handle bar wraps, and accessories. We are inspired by fine men's dress shoes of the past two centuries, traditional Islamic patterns, and the natural shapes of the seats.  All of our products are currently made to order, though in 2016 we are very excited to introduce wholesale pricing for bike shops.  We hand select fine leathers tanned in America, Italy, and Mexico and unique high quality textiles that outlast the common synthetic materials so common on even the highest end saddles.  

There's no PR staff, venture capitalists, or corporate overlords hiding behind the curtains here.


FAQ

Q: How soon will I receive my saddle? 

A: Lead times vary depending on the amount of customers in the wait list and the complexity of the design. For ready to order designs expect 3-4 weeks for delivery. Custom designed saddles can take up to 6 months for delivery. 

Q: What about water and rain?

A: While being soaked will not ruin the leather cover on the saddle is is not advised to ride for extended periods when wet. 

Q: How should I care for my saddle?

A: We offer in house made leather conditioner.

Q: I really like a model you have on your store but I want it in a different color.

A: You can specify an alternative color in the comments section of your checkout. To see all available leather colors go here

Q: Do you ship to my country?

A: Probably! We ship to all countries we can legally and viably ship to. If FedEx or UPS service your area, we should be able to get the package to you.

Q: Can you redo my Brooks? 

A: In short, no. 

Q: What forms of payment do you take?

A: You can checkout via our website using any credit card. If you would like to pay via check, email Sandra@lehseats.com to order and mail a check to 3217 Bruce Dr, Austin TX 78735. If you would like to pay via PayPal, please contact Sandra@lehseats.com.

Q: Can I return something I bought?

A: Unused "Ready Made" items can be returned within 30 days. Please contact Sandra@lehseats.com and mail the item back to 3217 Bruce Dr. Custom items are handmade to each customer's specifications and cannot be returned. If there is a defect in any item, we will correct it at no extra charge. 

Leather Care

Leather is a natural product and requires maintenance to stay in good condition. Most leathers should be waxed using a neutral shoe polish or leather oil. We recommend Bick 4 for lighter colored saddles you want to keep light, and Aussie Wax for all others. Frequent waxing will maintain the leathers durability and longevity. Saddles should be kept out of direct sunlight for long periods of time. Excessive moisture should be avoided when ever possible. If you sweat excessively it is very important to condition after every ride.  

Saddles that feature lots of burnishing or dye work can rub and transfer dye to clothing for the first few rides. Avoid wearing light colored clothes, kits or jerseys when riding your saddle for the first few rides until the excess dye has worn off.  


Testimonials

"So many people ask me about my seat - work of art to look at and tough in daily service. The leather has developed a beautiful sheen and has really become a focal point of my bike.  Despite the worst efforts of me and a stupid driver in a Hyundai it's resisted asphalt admirably. The scars have healed with polish." Hedley Widdup

"Carson have been a pleasure to work with. a true artisan, able to take an idea and turn it into a one-off functional work of art.  I couldn’t be happier with the saddle and bar wrap that you have created for me." - Jim Kuehnert